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    Contact Us

    BEFORE YOU CALL: We are often contacted about animals and wildlife that aren’t in distress or don’t need our help. To reduce these well-meaning enquiries and help save valuable resources, please click on the relevant box below to help you decide if you should call or not.

    INJURED WILDLIFE: If you discover injured wildlife that is not a sea bird (e.g. gull), waterfowl (e.g. duck), or bird of prey, and you can contain the animal, please contact  your nearest veterinary practice and then transport the animal to the practice (or ask someone you know to take you if you do not have transport). Vets will provide emergency treatment to wild animals at no cost to you. If the animal is a sea bird, waterfowl or bird of prey, if you are not sure, if you cannot contain the animal, or if you are unable to transport them, please call our Helpline on 03000 999 999.

    ANIMAL CRUELTY AND NEGLECT: We receive a high volume of calls each day. You can help support Scotland’s animals by ensuring the helpline is available for animals in urgent need of attention. To report animal cruelty or neglect, please call us on 03000 999 999. The helpline is open 8am – 8pm every day.

    For General Enquiries please scroll down to the form.

    Thank you for your support.

    Report animal cruelty or neglect

     
    Injured wildlife

     
    Thinking of giving up your pet?

     
    Report serious animal crimes

     

    General enquiries

    Please send a message using the form below if you have a general enquiry unrelated to animal welfare, cruelty or animal crimes.

    If you are concerned about the welfare of an animal or would like to report cruelty, please scroll up to the top of this page and choose the option that suits your enquiry.

    Please note that we are unable to accept reports of concern via email and we kindly ask that if you wish to make a report regarding neglect or cruelty, that you call our animal helpline team on 03000 999 999 or select from the options above.

    Need to call us?

    Have you read the information at the top of the page to ensure you need to call the Helpline? We get a high volume of calls each day, and  many are well-meaning but not necessary. Please help support Scotland’s animals by ensuring our helpline is available for animals in urgent need of attention. If you do need to report animal abuse, cruelty or neglect please call us on 03000 999 999. Our helpline is open 8am – 8pm every day.

    Write to us

    You can write to us at:

    Kingseat Road, Halbeath, Dunfermline, Fife, KY11 8RY.

    If you would like to donate items to help us look after animals in our care, take a look at what we can and can’t accept and where you can drop the items off.

    For information on our Complaints Procedure, please click here.