Receptionist
Our busy Reception area often needs volunteers to help with duties including giving a friendly greeting to members of the public, staff and visiting contractors.
Why we need you
Our busy Reception area often needs volunteers to help with duties including giving a friendly greeting to members of the public, staff and visiting contractors; answering the telephone and transferring calls and general administrative duties.
Please note: This role does not involve working hands-on with the animals in our care.
How much time do you need to be able to give?
A minimum of 8 hours per month – for example two half days per month.
What will you be doing?
- Greet all visitors warmly and professionally and assist with their enquiries
- Answer the reception desk telephone and transfer calls, take messages etc as appropriate
- General word processing duties as directed by staff
- General administrative duties such as dealing with mail, scanning etc
- Undertake home check discussions with members of the public who are looking to rehome an animal with us.
What skills do you need?
- A smart appearance and good, friendly manner, both face-to-face and on the telephone
- Practical customer service experience
- Practical experience of working in a busy office environment
- Basic world processing and I.T skills
- Resilient and calm in your approach
What will you gain from being a volunteer?
- This is a great opportunity to be part of the team at one of our busy rescue centres across Scotland. You will work with a wide variety of people and contribute to the smooth running of the centre. As part of the Society, you will be part of a family of Animal Champions.
Role Profile
| Volunteer Role | Receptionist |
| Volunteer Manager | Centre Management Team |
| Where you will be based | Centres |
Current Opportunities
For a full list of available vacancies in your area, please visit our volunteering portal:
Find out more or join the volunteering waiting list
Please send us a message from the General Enquiries form on our Contact Us page, selecting ‘Volunteering’ from the dropdown menu.
Wild lives across Scotland need your support
Last year alone we saw 4,514 arrivals to our National Wildlife Rescue Centre. We depend on donations to keep our doors open. Your support could be the reason the next wild animal survives. Every £1 matters to Scotland’s wildlife in our care.
