Why we need you

Our busy Reception area often needs volunteers to help with duties including giving a friendly greeting to members of the public, staff and visiting contractors; answering the telephone and transferring calls and general administrative duties.

Please note: This role does not involve working hands-on with the animals in our care.

How much time do you need to be able to give?

A minimum of 8 hours per month – for example two half days per month.

What will you be doing?

• Greet all visitors warmly and professionally and assist with their enquiries
• Answer the reception desk telephone and transfer calls, take messages etc as appropriate
• General word processing duties as directed by staff
• General administrative duties such as dealing with mail, scanning etc
• Undertake home check discussions with members of the public who are looking to rehome an animal with us.

What skills do you need?

• A smart appearance and good, friendly manner, both face-to-face and on the telephone
• Practical customer service experience
• Practical experience of working in a busy office environment
• Basic world processing and I.T skills
• Resilient and calm in your approach

What will you gain from being a volunteer?

• This is a great opportunity to be part of the team at one of our busy rescue centres across Scotland. You will work with a wide variety of people and contribute to the smooth running of the centre. As part of the Society, you will be part of a family of Animal Champions.

Current Opportunities

For a full list of available vacancies in your area, please visit our volunteering portal:

View opportunities

Find out more or join the volunteering waiting list

Please send us a message from the General Enquiries form on our Contact Us page, selecting ‘Volunteering’ from the dropdown menu.

Contact us