Contact Us
BEFORE YOU CALL THE HELPLINE: We are often contacted about animals and wildlife that aren’t in distress or don’t need our help. To reduce these well-meaning enquiries and help save valuable resources, please choose from the options below and read our advice before you call.
If you need to talk to us, call our Helpline on 03000 999 999, open from 8am to 8pm every day.
For General Enquiries please scroll down and use the form to contact the team you need.
Thank you for your support.
General enquiries
For all other enquiries, please send a message using the form below using the drop-down to select the team you need to contact.
If you are concerned about the welfare of an animal or would like to report cruelty, please select an options above so we can get you to the right team. If you have an enquiry that is not covered by any of the options above please send us a message using the form below.
Please note, we cannot accept reports of concern via this form. If you wish to make a report regarding neglect or cruelty, please call our animal helpline team on 03000 999 999 or select from the options at the top of the page. To report or provide information related to serious, organised or protracted animal-related crimes, please use the correct Special Investigations Unit form.
Get in touch
If you would like to get in touch with us, please pick from one the options below.
Report a Concern
Please read the information signposted above to see what your next steps should be before placing a call.
We get a high volume of calls each day so please help us support Scotland’s animals by ensuring our helpline is available for animals in urgent need of attention. If this is the case, please call us on 03000 999 999. Our helpline is open 8am – 8pm every day.
You can also write to us at:
Kingseat Road, Halbeath, Dunfermline, Fife KY11 8RY.
If you would like to donate items to help us look after animals in our care, take a look at what we can and can’t accept and where you can drop the items off.