Press & Media Enquiries

We respond to an average of 240 reports of animals in need each day – we’ve got lots of wonderful stories to tell about how we inspire people to be responsible animal citizens, rescue and rehabilitate animals and help people and their pets.

Animal in need?

Please note the press number should only be used by people with genuine queries for our communications team.

If you are contacting us about an animal in need or want to leave feedback about your experiences with us, please contact our animal helpline on 03000 999 999.

Contact the communications team

If you need to get in touch with a member of our communications team during normal office hours (Monday to Friday, 9am to 5pm), please contact  or complete the form below.

Normal working hours don’t always apply given the nature of our work. If you have an urgent press enquiry out-of-hours, you can reach an on-call member of the team on evenings or weekends completing the form with your details or by calling 01389 542380.

When you get in touch, please state the nature of your enquiry, your publication and your deadline.