Contact

If you wish to report an injured or distressed animal, please call our animal helpline on 03000 999 999.

Animal helpline

Our helpline is open 7am to 10pm. Calls are in strict confidence and can be made anonymously if necessary. Please do not email concerns about an animal at risk as this information may not be received immediately.

Customer feedback

If you would like to say thank you or well done, or if you would like to make a complaint, you can find out more about how to do so here.

Contact us

To contact us about any other matter you can:

Email using the form below

Call on 03000 999 999 (option 5)

Write to: Kingseat Road, Halbeath, Dunfermline, Fife KY11 8RY

Find our centres

We have rescue and rehoming centres across Scotland

Media enquiries

If you are a member of the media and would like to get in touch you can find out more here

If you wish to report an injured or distressed animal, please call our animal helpline on 03000 999 999.

Our helpline is open 7am to 10pm. Calls are in strict confidence and can be made anonymously if necessary.

Please do not email concerns about an animal at risk as this information may not be received immediately.

We understand that young birds who cannot fly may look helpless but we often find that these are fledglings who are learning to fly. We know people have the best intentions at heart but this is natural and their parents will be looking over them nearby. Most young birds will leave the nest once fully feathered, but unable to fly.

If a bird is in a potentially dangerous place such as a busy path or near a road then we would suggest moving it to a safe place nearby, where the parents can still hear their young.

If, after watching from a safe distance, you still believe the fledgling has been abandoned then please contact our animal helpline on 03000 999 999 for advice.