Contact

If you wish to report an injured or distressed animal, please call our animal helpline on 03000 999 999.

Animal helpline

Our helpline is open 7am to 9pm. Calls are in strict confidence and can be made anonymously if necessary. Please do not email concerns about an animal at risk as this information may not be received immediately.

Customer feedback

If you would like to say thank you or well done, or if you would like to make a complaint, you can find out more about how to do so here.

Contact us

To contact us about any other matter you can:

Email using the form below

Call on 03000 999 999 (option 5)

Write to: Kingseat Road, Halbeath, Dunfermline, Fife KY11 8RY

Find our centres

We have rescue and rehoming centres across Scotland

Media enquiries

If you are a member of the media and would like to get in touch you can find out more here

If you wish to report an injured or distressed animal, please call our animal helpline on 03000 999 999.

Our helpline is open 7am to 9pm. Calls are in strict confidence and can be made anonymously if necessary.

Please do not email concerns about an animal at risk as this information may not be received immediately.

If you are concerned about a seal pup please do not approach it and make sure all dogs are on leads. Sadly, we are often contacted about seal pups who are abandoned by their mothers after being disturbed by members of the public. 

If a seal pup appears injured, has a thin neck, is crying out, or appears in an unusual place please call our animal helpline on 03000 999 999.