Rehoming FAQs

If you are considering rehoming an animal the questions and answers below may be a helpful starting point.

Step 1 – Have a look at the lovely animals who are looking for their forever home on our site. You can see our animal profiles and learn more about their needs and whether they are a good match for you.

Step 2 – Register your interest by completing our application form here. If you are interested in more than one animal on our website then please complete an application form for each animal you would like to rehome.

You will receive an email from us within 4 hours to confirm we have received your application. (If you have not received a confirmation email, something may have gone wrong during the application process and therefore please resubmit your application).

Step 3 - Our rehoming team will contact you within 5 days to advise you of the outcome of your application. (We are currently receiving a high volume of applications at the moment but we will get back to you as quickly as we can)

Step 4 -  If you are successful, we will discuss your application further and arrange a home check.

(This will be completed virtually at this time due to government guidelines in relation to COVID-19)

Step 5Once your home check has been completed successfully, we might organise a meet and greet with the animal in your garden. Our staff will travel to you, instead of you visiting our centres. Due to the limited appointment slots available we will only do so for animals where we have determined there is a need to do so.

(Due to the current government guidelines around COVID-19 we will provide you with further advice on how we will conduct this meeting safely to ensure protection for both you and our staff).

Step 6 - If you wish to go ahead, we will then arrange an appointment to deliver the animal you are rehoming or where applicable you may be able to keep the animal at home that day. At your final appointment you will also receive a pack containing all relevant information you may need such as vaccination details and any other health information.

 (Due to the current government guidelines around COVID-19 we will provide you with further advice on how we will conduct this meeting safely to ensure protection for both you and our staff).

You can apply to rehome one of our lovely animals via an animal's profile. Check out the animals available for rehoming here. If you see an animal you think would be suitable for you, click the 'register your interest' button on the animal's profile page to complete the form. 

We are so pleased you’ve seen an animal you like and want to give them a forever home. We want to make sure we match you and your family to an animal that is suitable for your circumstances and also the animal’s needs, and therefore we are unable to make reservations over the phone. Please register your interest by completing an application form, which you can access by clicking on the 'register your interest' button on the profile page of the animal you are interested in. 

Our Animal Helpline team is busy dealing with urgent reports of animals in need, so we're very grateful to everyone who applies online.

We always look to rehome to the person and home which best suited to the animal’s needs.

We do ask for a rehoming fee for all animals we rehome as this helps us cover the costs of caring for them, including neutering, other veterinary fees, food and microchipping. It costs us over £42,000 per day to look after the thousands of animals we care for across our nine rescue and rehoming centres. Our rehoming team will be able to advise you on our fees when we contact you.

Something to bear in mind is that our rehoming fee is just the beginning of the costs involved with owning a pet. We would recommend that before making the decision to rehome, you investigate the costs of pet food, pet insurance, grooming and fees at your local veterinary centre so that you are fully prepared for the ongoing costs of having a pet.

Every dog and cat we rehome will have been fully vet checked, neutered (subject to veterinary advice), treated against fleas and worms for six months, microchipped, vaccinated and appointment arranged or a voucher issued for a second vaccination. We also include free pet insurance for four weeks.

All rabbits we rehome are vaccinated for rabbit viral haemorrhagic disease (RVHD) and depending on how long they have been with us can also be vaccinated for Myxomatosis.

The cost of having a dog or cat neutered, vaccinated, treated against fleas and worms and microchipped at a private vet can cost you more than £300.

All of our animals that are ready to be rehomed are visible on our website. We may have some animals who are undergoing veterinary treatment or rehabilitative care and are not yet available. If we have any kittens or puppies available for rehoming, then they will appear on our website when they are ready to be rehomed with all of the other animals.

Yes, you can. Rescued animals arrive in our care for many reasons and sometimes we don't know their full history. When we assess our animals, we take into consideration any information we may receive on arrival and their behaviour with us to determine the age of children we feel they would be suitable to live with.

Not all of our animals will suit living in families with children and usually if animals (dogs in particular) are large, strong and boisterous we will recommend they are not rehomed with young children, just to be on the safe side.

Every year we rehome lots of animals to families with children but if the animal you are interested in is not suitable to do so, our team will be delighted to help to find the right animal for you and your family.

Yes, but it will depend on individual circumstances. As long as you have the time, space and can provide for your pets, it should be fine. Of course, you also have to make sure your pets will get along and we will give you advice on the best way to introduce your new family member.

When completing your rehoming application, please provide as much information on the other pets in your home as possible.

Welcoming an animal in to your family is a big commitment. Ideally, everyone in your household will be happy with this decision and get involved in providing the care and stimulation your new pet needs.

Yes, as long as you have permission from your landlord, housing association or local council and where you live is suitable for the animal you wish to rehome.

We will need written confirmation from your landlord, housing association or local council that you have this permission before we will be able to rehome one of our animals to you.

Yes, you can. During the application process we will ask what type of property you live in as it is essential we ensure the animals we rehome will live in a suitable environment for their needs. Many of our animals have happily gone to live with new owners in a flat and it just depends on the needs of each individual animal. 

Yes, you can. During the registration process we will ask you about your garden as it is essential we ensure the animals we rehome will live in a suitable environment for their needs. Many of our animals have happily gone to live with new owners in properties without a garden and it just depends on the needs of each individual animal. 

Should you be moving quite soon, we do recommend that you wait until after you have moved and settled in to your new home before rehoming an animal. If you’re moving soon, this change in your new animal’s environment can be very stressful for them. Having a pet in your life is very rewarding but it can take up to several months for an animal to completely settle in with its new home and family.

Normally a dog will need to be kept in a safe and secure home, rather than kennelled outside.

Sometimes this may be possible depending on the individual dog's background and this should be discussed with our rehoming team. The welfare of the dog is our priority and it must still get the care, exercise and stimulation it needs.

Booking an appointment:

If you have rehomed a cat or dog from our Glasgow, Lanarkshire or Dunbartonshire animal rescue and rehoming centres and have contacted us to have them neutered, please be assured we are working our way through our list as quickly as possible and will be in contact with you soon. If you have not contacted us yet to arrange an appointment, then please get in touch via the number on your voucher and we will be delighted to help. If you are experiencing problems associated with your cat or dog due to them not being neutered, then please get in touch with us through the same number and we can look to see if we can bring forward the operation.

If you already have an appointment booked:

If there are local restrictions announced due to Covid 19, in the area where you live or the location of our animal rescue and rehoming centre that you have been asked to attend, we are sorry to advise that we will have to postpone your appointment until those restrictions are lifted. Where possible we will get in touch with you under these circumstances, but if you have not heard from us then please give us a call on the same number you used to book your appointment to discuss further.