Why we want you

We need your help in the ensuring the smooth running of our busy Reception Area. Your duties will include giving a friendly greeting to members of the public, staff and visiting contractors; answering the telephone and transferring calls and general administrative duties.

Please note: This role does not involve working hands-on with the animals in our care.

What you will be doing

• Greet all visitors warmly and professionally and assist with their enquiries
• Answer the reception desk telephone and transfer calls, take messages etc as appropriate
• General word processing duties as directed by staff
• General administrative duties such as dealing with mail, scanning etc
• Undertake home check discussions with members of the public who are looking to rehome an animal with us.

The skills you need

• A smart appearance and good, friendly manner, both face-to-face and on the telephone
• Practical customer service experience
• Practical experience of working in a busy office environment
• Basic world processing and I.T skills
• Resilient and calm in your approach

What’s in it for you

• This is a great opportunity to be part of the team at one of our busy rescue centres across Scotland.
• You will work with a wide variety of people and contribute to the smooth running of the centre.
• As part of the Society, you will be part of a family of animal champions.